Last Updated: September 15, 2026

1. General Policy

World Traffic Services LLC ("WTS," "we," "us," or "our") provides memberships, subscriptions, advertising, credits, and other online services through WTS-operated websites and platforms.

Payments are generally non-refundable once processed except as stated in this policy or as required by applicable law.

2. Recurring Subscriptions

Recurring memberships and subscriptions continue until cancelled according to the terms presented at the time of purchase.

Members may cancel a recurring subscription at any time. Cancellation prevents future recurring charges for that subscription.

Unless otherwise stated or required by law, cancelling a subscription does not immediately terminate access that has already been paid for. Paid membership or subscription access normally continues through the end of the current paid period.

3. Cancellation Is Not a Refund

Cancelling a recurring subscription stops future billing but does not automatically refund a payment that has already been processed.

Members are responsible for cancelling recurring subscriptions before the next billing date if they do not want the subscription to renew.

4. Refund Requests

Completed payments are generally non-refundable. However, WTS may, at its discretion, issue a full or partial refund when circumstances warrant.

Circumstances that may be considered include duplicate charges, erroneous billing, significant technical problems, or other situations WTS determines justify a refund.

The fact that WTS voluntarily provides a refund in one situation does not create an obligation to provide a refund in another situation.

5. Duplicate or Erroneous Charges

If you believe you were charged more than once for the same purchase or that a charge was processed in error, please contact WTS Support promptly so that we can investigate.

When WTS confirms a duplicate or erroneous charge, we may correct or refund the affected transaction as appropriate.

6. Advertising, Credits and Digital Services

Advertising packages, traffic credits, mailer credits, impressions, digital services, and similar products are generally non-refundable after they have been delivered, allocated, activated, or used.

WTS may correct balances or provide other appropriate remedies when a verified technical or billing error occurs.

7. Wallet Funds

Wallet Funds are an internal, non-cash balance for eligible use within participating WTS-operated Sites.

Wallet Funds cannot be withdrawn or exchanged for cash and are generally not refundable.

If a member voluntarily converts eligible affiliate commissions into Wallet Funds, that conversion is final. Once converted, those amounts are subject to the rules for Wallet Funds and are no longer withdrawable as cash.

8. Affiliate Commissions

A refund, reversal, chargeback, fraudulent transaction, or other invalidated purchase may result in the corresponding affiliate commission being reversed, adjusted, held, or deducted from future commissions.

9. Chargebacks and Payment Disputes

We encourage members to contact WTS Support before initiating a chargeback or payment dispute so that we have an opportunity to investigate and resolve the issue.

WTS may suspend related services or account benefits while a payment dispute or chargeback is being investigated.

Fraudulent or abusive payment disputes may result in account restrictions or termination.

10. Payment Provider Processing

Refunds and cancellations involving third-party payment providers such as PayPal or Stripe may also be subject to the provider's processing procedures and timelines.

The time required for an approved refund to appear in your account may depend on the payment provider or financial institution.

11. Rights Required by Law

Nothing in this policy limits refund, cancellation, or other consumer rights that cannot legally be waived under applicable law.

12. Contact WTS

To request cancellation assistance, report a billing problem, or ask about a possible refund, please contact the World Traffic Services Support Desk:

World Traffic Services Support

Or by mail:

World Traffic Services LLC
PO Box 187
Covington, IN 47932 USA